How we’re investing in our existing homes

Investing in our existing properties is a key commitment in our 2023-28 Simpler, Stronger, Better business strategy. 

In 2024-25, we will improve over 1,200 homes through our property investment programme.

Every five years, we carry out stock condition surveys to assess the condition of our homes. During the surveys, we inspect various parts of our properties such as kitchens, bathrooms, heating systems, roofs, windows and doors.

Our surveyors check each component and rates its condition based on estimated lifespan. In turn this information helps us prioritise investment based on greatest need.

In addition to the property investment programme, we have received funding from the Department of Energy Security and Net Zero (DESNZ) to assist with the delivery of works to enhance the energy performance of our homes.

We have a dedicated project team who are overseeing a variety of works including cavity wall insulation, installing new windows and doors, loft insulation, and measures to improve ventilation. The works are targeted to upgrade older properties so that they have an Energy Performance Certificate (EPC) rating of at least C.

Our Decarbonisation Project is on track to deliver energy efficiency improvements to 116 homes this year.

Jason Holder, our Director of Property, said: “When deciding which properties to invest in, we also consider new and changing legislation and regulations. For example, this year we have allocated significant budget to improve the fire safety and energy performance of our homes.”

To find out more about how we schedule and communicate improvement works head here.