Careers Equality, diversity and inclusion

Our EDI mission

At GreenSquareAccord, our EDI mission is simple. We want to be a diverse and inclusive organisation that reflects the communities we serve. We want to be a fair and inclusive employer and landlord.

Our goal is for our organisation to have varied perspectives and backgrounds. This will ensure we are diverse to make better decisions, improve colleague's experience and workplace culture, and that there is a range of opportunities for our colleagues to develop and grow, making us an employer of choice.

What equality, diversity and inclusion means to GSA

Equality is about fairness and everyone having an opportunity to make the most of their lives. Equity is about giving more to the customers and colleagues that need it. We strive for equality and equity is how we get there.

Diversity is recognising and valuing the differences in all of us, valuing each other and what we all bring.

Inclusion is inviting and supporting differences, giving, colleagues and customers the confidence to be themselves and be part of the journey.

Our EDI commitments for our colleagues at all stages of their journey with us

Attraction: we are committed to raising the profile of EDI through all of our attraction and branding activity. Our processes policies are regularly reviewed and benchmarked externally and internally. GreenSquareAccord is somewhere people choose to work.

Recruitment: we promote diversity through our partners and agencies. We are committed to challenging our own and each other's unconscious biases. We collect diversity data, identify, diversity gaps, and recruit in under represented areas.

Onboarding: from day one colleagues can bring the best version of themselves to work. We encourage individuality of thinking and this is reflected within our onboarding processes which will be customised to suit individual learning styles.

Development: EDI is at the centre of everything we do, colleagues are trained and confident in the importance of EDI. Our development processes are simple and our learning opportunities will be diverse and available to all, utilising e-learning as part of a blended approach. We encourage two way mentoring and cross-team working so every colleague feels connected and part of building better lives.

Retention: we collaborate; it's clear where and how customers and colleagues shape the organisation and its services and all feel able to participate and contribute. We have a dedicated EDI forum with ambassadors that are championed by our board and leadership group, and there is a clear relationship with other colleague representative groups. We utilise 'Speak Out' our confidential dedicated EDI feedback channel. We talk about and monitor our EDI performance to support a culture and model behaviours that normalise talking about EDI.

Separation: we support colleagues when they decide to leave us and use this as an opportunity for growth. We get feedback and use it as part of inclusion activity. We seek to understand the colleague experience from colleague exits.

We will know that we have achieved our EDI mission when GreenSquareAccord attracts, retains, and develops the best people. Everyone has a part to play, particularly our people leaders. They underpin our ability to deliver our EDI strategy commitments along with our people strategy and diversity action plan. Through their leadership and by demonstrating the right behaviours and culture, GreenSquareAccord will be a diverse and inclusive organisation.

EDI Forum

To underpin our EDI mission, we have created our Equality, Diversity and Inclusion Forum or EDI Forum for short, which is a colleague-led group who work together to ensure fairness and equality is at the forefront of everything we do here at GreenSquareAccord.

Ambassadors meet regularly to discuss ways to raise awareness and engage with colleagues through discussions, campaigns and events.

The EDI Forum also acts as an important soundboard to the organisation, sharing best practice and consulting on strategies and policies.