Communities

Information in this area

Ways to get involved

We have a range of engagement options that you can take part in to help improve our services.
Our Customer Panel

Our Customer Panel work with us to shape and improve our services.
Our Customer Involvement and Empowerment Strategy

We can only provide great services by actively involving our customers.
Community investment

Work we do alongside customers and communities to help them thrive.
Listening to your feedback

Your feedback is vital in helping us understand what we’re doing well and where we can improve.
Customer Choice Award

Our Customer Choice Award is a way to celebrate great service as recognised by you, our customers.

We're committed to tenant engagement

We’re proud to be part of the Tenant Participation and Advisory Service (TPAS) network of landlords committed to listening, understanding and being accountable to tenants. TPAS customer membership is reserved for our Customer Panel members, although any GSA tenant can sign up independently and pay their own membership fee.

Find out more about TPAS

Information in this area

Ways to get involved

Our Customer Panel

Our Customer Involvement and Empowerment Strategy

Community investment

Listening to your feedback

Customer Choice Award

We're committed to tenant engagement