Information in this area
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Ways to get involved
We have a range of engagement options that you can take part in to help improve our services.
Our Customer Panel
Our Customer Panel work with us to shape and improve our services.
Our Customer Involvement and Empowerment Strategy
We can only provide great services by actively involving our customers.
Community investment
Work we do alongside customers and communities to help them thrive.
Listening to your feedback
Your feedback is vital in helping us understand what we’re doing well and where we can improve.
We're committed to tenant engagement
We’re proud to be part of the Tenant Participation and Advisory Service (TPAS) network of landlords committed to listening, understanding and being accountable to tenants. TPAS customer membership is reserved for our Customer Panel members, although any GSA tenant can sign up independently and pay their own membership fee.
Find out more about TPAS