Telephone
You can call us on 0300 111 7000 between 8am and 7pm, Monday to Friday. Outside of our opening hours, your calls will still be answered by our emergency service.
Telephone calls to and from GreenSquareAccord numbers will be recorded for training and monitoring purposes.
You can email us at info@greensquareaccord.co.uk
You can also send us a message using the form at the bottom of this page.
Customer portal
Our Customer Portal is currently down. We’re working closely with our provider to resolve this as quickly as possible and will update you as soon as it’s back online.
In the meantime, if you need to report a repair or make a payment, please contact us using one of the options listed on this page.
Thank you for your patience and understanding.
Post
Alternatively, you can write to us at:
GreenSquareAccord
2nd Floor
10 Brindleyplace
Birmingham
B1 2JB
Feedback
We are committed to learning from your feedback, whether it's a compliment, complaint, or suggestion.
- If you've received great service and want to let us know, you can pass on a compliment.
- If we've let you down, you can make a complaint.
- If you have any ideas that could help us improve our services, you can submit a suggestion.
Press and media
For all press and media enquiries please contact:
press@greensquareaccord.co.uk
07928 697240
If you are contacting us outside of 9am-5pm (Monday to Friday), please call us.
We do not respond to customer queries or sales enquiries on this email address or telephone number.