Manage your home Repairs and maintenance

How to maintain your home and when you need to let us know about a repair.

A GreenSquareAccord van parked in a housing development

Report a repair

The easiest way to report a repair is through our online form or customer portal.
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Repair responsibilities

Most minor repairs are your responsibility to fix, but some repairs are our responsibility.
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Repairs process

What happens before, during and after your repair appointment.
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Maintaining your home

Our step-by-step guides will help you carry out simple repairs and maintenance at home.
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Electrical servicing

We’ll service the electrical wiring in your home every five years to make sure it’s safe.
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Gas servicing

Every year, we'll service your gas boiler and appliances to check your home is safe.
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Upgrades and improvements

We’ll survey your home every five years to check if it’s due any upgrades or improvements.
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Estate services

By looking after your neighbourhood, we help make it a great place to live.
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Disrepair claims

Things to consider before pursuing a claim through a claims management company.
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Decent Homes Standard

Our approach to meeting the government's Decent Homes Standard.
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