Communities

Customer Choice Award

Our Customer Choice Award is a way to celebrate great service as recognised by you, our customers.

At GSA, we value our customers' views and welcome feedback on our performance. We know there's always more that we can do, but we also recognise the great service that our colleagues provide. That’s why we’ve introduced our Customer Choice Award.

To ensure this recognition truly reflects the experience of our customers, our Customer Panel will be responsible for selecting the winners of the award.

Do you know a GSA colleague who has gone above and beyond for you? Show your appreciation by nominating them for this award.


What is the Customer Choice Award?

Our new Customer Choice Award lets you nominate a GSA colleague who has made a real difference to you or your community. They may have fixed something brilliantly, solved a tricky problem, or supported you in a time of need.

If someone has gone above and beyond for you, show your appreciation by nominating them for the Customer Choice Award.

How it works

If a GSA colleague has impressed you, we want to hear about it! Simply fill out a short form with your contact details and explain why you're nominating them.

All nominations will be reviewed, and our GSA Customer Panel will shortlist three finalists. If your nominee is selected, we will contact you for more details and to discuss the possibility of you featuring in a video to help share their story.

How to nominate

Nominating a colleague is easy! Simply complete the short nomination form below.

We keep the submission process as simple as possible but we need enough information so our shortlisting panel can make decisions about who should win.

That’s why we ask you to outline in up to 500 words why you think the individual or team you are nominating should win. You don’t need to use all 500 words but please try to give us as much information as possible.

The deadline for nominations is Friday 11 April 2025.

Nominate a colleague

Please enter your full address including postcode.

If you don’t know the colleagues full name, please add as much information as you can below about where they work and what they do.

Please outline in up to 500 words why you think the individual or team you are nominating should win. You don’t need to use all 500 words but try to give us as much information as possible.

We need your consent to store and process your personal information. Your personal information will be processed in line with our privacy notice.

Consent for storing and processing submitted data