About

Publications

Our reports provide clear information about how we run our business and our services.

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Annual reports

  • Business Strategy Year 2 Progress Check

  • 2024 Annual Report

  • 2024 GreenSquareAccord Financial Statements

  • 2024 Gender Pay Gap Report

  • 2024 Complaint Handling Self-Assessment Report

  • 2024 Annual Complaints Performance and Service Improvement Report

  • Business Strategy Year 1 Progress Check

  • 2023 Annual Report

  • 2023 GreenSquareAccord Financial Statements

  • 2023 Complaint Handling Self-Assessment

  • 2022-23 Housing Ombudsman Service Landlord Performance Report

  • 2023 Gender Pay Gap Report

  • 2022 GreenSquareAccord Financial Statements

  • 2022 Gender Pay Gap Report

  • 2021 GreenSquare Annual Review

  • 2021 GreenSquare Financial Statements

  • 2021 Accord Annual Report

  • 2021 Accord Financial Statements

  • 2021 Gender Pay Gap Report

  • 2021 Value For Money Statement

Other publications

  • Development transparency reports

    Our transparency reports show how we invest funds to build new homes through our partnership with Homes England.

  • GSA Partner News

    Our newsletter provides GSA partners with clear updates on our progress, key achievements, and the challenges we’re working to overcome.

  • Housing Ombudsman self-assessments

    Our self-assessments show how we’re addressing issues raised in Housing Ombudsman spotlight reports.