Our customer portal is changing

We're updating Accord customer account to make it easier for you to access your information and our services. The portal is offline while we make this change. 

Our new myGSA portal will be available from 12pm on Tuesday 13 May. You will need to register for a new account when the new portal is live.

Registering for a new account is quick and easy. We’ll share step-by-step instructions on this page when the new portal is available.

We are sorry for any inconvenience caused by the temporary closure of the portal while we make these improvements, and we hope you enjoy using the new myGSA portal.

Accessing our services

You can still access our services while the customer portal is down.

  • Report a repair

    You can report a repair using our online form.

  • Pay your rent

    You can pay your rent using a range of payment methods.

  • Contact us

    You can contact us by phone or email.