Fire safety in shared buildings

Staying safe in your building

We share the responsibility to reduce the risk of a fire happening in your building.

Your role

• Keep shared areas, including corridors, clear of your belongings. Leaving your items in shared areas can cause a serious hazard. Any items left in these areas that create a hazard will be removed
• Make sure your smoke alarm is working by testing it regularly
• Be extra careful when using candles, smoking or cooking
• Always keep fire doors closed, including your front door
• Tell us if for any reason you would find it more difficult to evacuate the building – even if this is for a short time
• Take some time to read the fire safety policy for your building on this page and make sure everyone in your home understands what to do in the event of a fire

Our role

• Make sure the safety features in shared areas of your building are working as they should, including any smoke or fire alarms
• Inspect your front door on a regular basis to make sure everything is working as it should be
• Inform you of the fire evacuation process for your building
• Let you know any actions we have taken to manage fire risk in your building

Accessing fire safety information about your building 

We have a responsibility to complete a fire risk assessment of your building. This helps us identify any fire safety issues and make sure the right steps are taken to keep you safe.

You can view a summary of the fire risk assessment for your building on our fire safety portal, Riskhub.

How to access Riskhub

1. Go to Riskhub
2. Enter GreenSquareAccord Limited into the Your property management company field
3. Enter your unique property reference number (UPRN). You’ll find this on the annual fire safety information letter we send you
4. Tick I’m not a robot, then select Continue.
5. At the top of the page, you’ll see Address we’ve found. Please check this is correct. If it isn’t, please contact us
6. Enter your details. Adding your contact information is optional, but it helps us keep accurate records and track who is accessing the portal
7. In the Document type field, select Important Fire Safety Information for Residents. This will give you access to the summary sheet for your property
8. Read Riskhub’s privacy policy and terms and conditions using the links at the bottom of the page. These explain how your personal data is used and stored. Tick the box to confirm you’ve read them
9. Click Download Report.

Your report will now be available to view and save on your computer. It includes:

• The fire evacuation strategy for your building
• Contact details for the person responsible for fire safety at your property
• Other important fire safety information.

What to do if there’s a fire in your building

If you live in a block, it’s important you understand what you need to do if there is a fire. There’s no greater risk of a fire in your home, but in the unlikely event one does happen there are some things you need to do which are specific to your building.

Each of our buildings has a fire evacuation plan, which is clearly displayed in shared areas. You can search your address below to find out what to do if there is a fire in your building.