Our 2024 Customer Panel infographic

Our Customer Panel collaborates with teams at GSA to influence, shape, and drive improvements in performance and service. The panel also ensures that we operate with transparency, accountability, and openness.

Our 2024 Customer Panel infographic highlights their progress and achievements over the last year.

Our Customer Panel Chair Sarah Mason said: “It’s great to be able to show in a clear way the amazing impact that the panel is having at GSA.

“From helping host our locality customer roadshows, taking part in testing a new damp and mould app, co-designing a guide for customer’s wanting to be involved in Customer Focus Groups, to awarding over £8,000 to 13 community projects through GSA’s Community Impact Fund and much more. You can read more about the difference our Community Impact Fund has made here.”

If you’d like to find out more about our Customer Panel you can visit our website.

We’re currently recruiting for four new Customer Panel members, if you know a customer you think may be interested in being a Customer Panel member, please let them know that they can find details on our website. Customers have until Thursday 24 October to apply.

To find out more about the roles visit our dedicated web page here.