This is our third annual ESG report, created for our stakeholders to provide a comprehensive look at our sustainability practices, social impact, and the ways we support both our customers and colleagues.
Social, economic and environmental sustainability go hand-in-hand with our mission – whether that’s helping customers sustain their tenancies and live the life they want to lead in their communities; investing in our homes to make them warmer and cheaper to run, or building to net zero standards while protecting green spaces for future generations.
Some of the highlights in our ESG report include:
- We are pleased to report that we are on track to achieve net zero carbon emissions across all our homes by 2050
- We retrofitted 273 homes in 2024/25 and secured £12m of grant funding from the Warm Homes: Social Housing Fund, which will be invested in upgrading even more of our homes to make them more energy efficient
- We delivered 333 new homes last year, working toward our mission to tackle the housing crisis as well as meeting our net zero goals
- We are proud to have supported more than 500 residents with £400,000 of grants through our Tenancy Sustainment Fund, ensuring that our customers are able to stay in their homes through the ongoing cost-of-living crisis
- We are committed to amplifying customer voice and promoting Equality, Diversity and Inclusion (EDI) in all that we do.
We follow the Sustainability Reporting Standard for Social Housing, a framework that enables social housing providers to measure and share ESG performance in a transparent, consistent, and comparable way. The report covers 46 core criteria, supported by case studies and financial insights.
You can view the full report here.